Frequently Asked Questions
1. How do I contact Bonita Fire Control?
Non-Emergency Bonita Springs Fire Station 1 at (239) 949-6200.

For Emergency Dial 911.
2. If we have a crime or violence problem in our neighborhood, who do we contact?
Sheriff Office – (239)-477-1200.

For emergency call 911.
3. Who do I need to call about Animal Services?

Lee County Domestic Animal Services at (239) 533-7387 or Animal Services

1.  How do I contact Bonita Fire Control?
Answer: Non-Emergency Bonita Springs Fire Station 1 at (239) 949-6200

 For Emergency Call 911

 

2.  If we have a crime or violence problem in our neighborhood, whom do we contact?
Answer:  Sheriff Office – (239)-477-1200

                  For Emergency Call 911

 

3.  Whom do I need to call about Animal Services?
Answer:  Lee County Domestic Animal Services at (239) 533-7387 or 
Animal Services

 

4.  Who do I call to report a dead animal?
Answer:  Parks & Recreation Department (239)992-2556

 

5.  What are the Lee County bus routes for Bonita Springs?
Answer: access this link
LeeTran

 

6.  If I have a problem with my mail delivery, whom do I call?
Answer:  US Postal (Bonita Office) – (800) 275-8777

 

7.  Where do I find out about recreational activities and programs?

Answer: Bonita Springs Parks and Recreation (239)992-2556

 

8. Whom do I call if I have a power outage?
Answer:  FPL – 1-800-226-3545

 

9Our street has a pothole or water is not draining off after rainstorms; whom do I call to get action?    Answer: Call (239) 949-6246 to report trouble.

 

10Whom do I need to contact if I have a street light problem?
Answer: Please call FPL at 1-800-4OUTAGE (1-800-468-8243) or on the Web at: 
Click Here

 

11.  Whom do I call if a traffic light is not working correctly?
Answer:  (239) 533-9523

12.  Whom do I call about my trash pickup?
Answer: Advanced Disposal Services   (239) 334-1224

 

13.  Whom do I call if I have problems with my drinking water?
Answer: BSU Bonita Springs Utilities at (239) 992-0711

 

14Whom do I call for code enforcement issues?
Answer: Bonita Springs Neighborhood Services at (239) 949-6257

 

15Who do I report complaints regarding illegal dumping?
Answer: Complaints regarding illegal dumping and trash pick-up may be made by calling the Lee County Department of Solid Waste at (239) 533-8000.

 

16.  Whom do I report noise complaints to?
Answer: Noise complaints may be made directly to the Sheriff’s office by calling (239) 477-1000.

 

17.  What number do I need to call for an inspection on a permit?
Answer: City of Bonita Springs Community Development at (239) 444-6170

 

18.  Which permits are done at the City of Bonita Springs Community Development Department?
Answer:  Special event, driveway and right-of-way permits are all handled at city hall. All other permits are issued by the City of Bonita Springs Community Development Office.

 City of Bonita Springs Community Development
9220 Bonita Beach Road, Suite 109
Bonita Springs, FL 34135

Any Questions Please Call (239) 444-6150 Monday – Friday 8:00 AM to 5:00PM

19. Whom do I call for zoning information?
Answer:  City of Bonita Springs Community Development at (239) 444-6150

 

20. How do I find out more information on red tide?
Answer: Click on 
Water Quality Info

 

21. Where can I file for homestead exemption?
Answer: You can file online at: 
Homestead Exemption

 

22. Where do I pay my taxes?
Answer: 25987 S. Tamiami Trail  Bonita Springs, Florida 34134
Office Hours: Monday thru Friday 8:30am-5:00pm Phone – (239)-533-6000
Or Online at: 
Lee County Tax Collector

This office now accepts applications for passports and passport photos can be taken.   Couples can apply for marriage licences and get married at this office.  Deeds, mortgages, notices of commencement and other official records can be recorded at this location.

 

23. Do I need to have a permit for a garage sale? 

Answer: Not at this time.

 

24. Who do I call if I am having Comcast Cable Problem?
Answer: 1-800-266-2278